Recruiters… Naughty or Nice this year? Santa knows…

Karma… a word that sends shivers up many a recruiter’s spine doesn’t it? Karma… It’s not a word we use too often in recruitment with much authority… unless you are at a Friday night Karaoke session and you’re belting out a Culture Club, or Radiohead anthem… Words like integrity, ethics, honour, honesty, principles…etc… Again, words not often associated with commercial recruitment – or those who work within…

christmas2But… those labels are usually given to us by outsiders. Those who work within the industry know that most recruiters possess oodles of ethics, heaps of honour and honesty and a power of principles…

It’s those couple of rotten apples that spoil it for the rest of us… And yes, we have tried to weed them out… sure, we wish they didn’t exist… facts are – just like in any industry – they do…

The question you need to ask yourself is.. Do you have good recruitment karma? Do you possess integrity, or do you cut corners to make the deal (and maybe not act in the best interests of your candidates and clients)? More simply – if Santa was watching – would you be on his naughty, or nice list this year?

Below are a few examples of both naughty and nice recruiters that I have come across this year…

  1. Naughty – Recruiter number one… let’s call him… oh… I don’t know… ummm… Mitch Cumstein (gold star for the first comment that correctly identifies the film).  Anyway, Mitch has 18 months experience in IT Recruitment… He worked at your average mid-sized IT Specialist Consultancy. Now Mitch had a great first 2 months to the quarter and was looking at the very real prospect of a big, fat commission payout… Then, there was a ‘fall-off – a pretty big ‘fall-off’. Quite often candidates don’t work out within the guarantee period – and to be honest most of the time it is not in the Recruiter’s control. What is in the Recruiter’s control is how they deal with the replacement process… and it is here that Mitch was naughty. Faced with the prospect of reducing his quarterly commission Mitch didn’t inform his boss of the ‘fall off’ until after commissions had been paid… worse still he did not work on the replacement in the interim, impacting his client’s ability to run their business. Mitch ended up leaving his job 2 weeks after he received his commission and ‘hot-footed’ it home to Basingstoke. Let’s hope he was riding the Karma Bus home from the airport…
  2. christmas1Nice – John Lillison, (a little bit more difficult, but movie and background if you know…) is a 3 year Accounting and Finance recruiter. He pitched for a retained piece of work for a Financial Controller with a Tier 2 Client. He missed out on the assignment to a recruiter who under cut him on fee. Now John had the perfect candidate with the perfect background within his network… what did John do? He put his candidate in contact with the recruiter who was working the assignment – and his candidate got the role! Good boy John – you are definitely on Santa’s nice list!
  3. Naughty – Now, Cameron Fry is a simple fellow – except when acting in a less than ethical way in his recruitment role. Cameron had a candidate who was perfect for a role and it was the candidates’ dream job. Four interviews later the Client put the role on hold, but told Cameron that if his candidate was still on the market in 4 months time they would jump at them. Cameron advised the candidate to accept another role that he had them interviewing for even though the candidate didn’t want to take it. I don’t want to use the words blackmail or extortion, but Cameron convinced the candidate to take the inferior opportunity on the promise that the dream role would be theirs in four months time. So, in this process Cameron manipulated the candidate emotionally, treated one client with contempt – by placing someone with them with the full knowledge that they would be ripping them out just after the guarantee had expired, and finally he ‘double-dipped’ on fee by re-placing the candidate into the original client… naughty or nice? And I wonder what his mate Ferris Bueller would say abut all of this… probably encourage it…

So, recruiters I ask you again… have you been naughty or nice this year? We are part of an amazing industry that has a bad reputation. It is up to all of us to be pro-active in helping change that perception… so do something nice… do it now, before Christmas… and then keep on doing nice things next year and beyond…

PS.

What do reindeer hang on their Christmas trees?
Horn-aments!
Why did Santa’s helper see the psychiatrist?
Because he had a low “elf” esteem!
What happens if you eat too many Christmas decorations?
You get “Tinsel”-itis!

MERRY CHRISTMAS!!!

Craig Watson

3 thoughts on “Recruiters… Naughty or Nice this year? Santa knows…”

  1. Based on your article, Craig, I’m on the nice list. I have always been happy to refer candidates out to my recruiter network. What goes around, comes around. I get some thanks from some of the recruiters, but I do get a lot of thanks from the candidates – and I get jobs FROM them when they are in positions to hire.

    I don’t understand the notion of “top-drawering” and keeping candidates to oneself. There seems to be a misconception that, as a recruiter, your duty is only to your client. The best recruiters – and those with the most longevity in the industry – are those who cultivate relationships with both clients and candidates.

    I could write about this all day, but I’m off to refer some of my .Net candidate network to a recruiter friend of mine who is looking for .Net resources. Here’s to lots of smiling faces and a great 2013!

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